I am a highly organized and passionate certified educator with 8+ years of experience in customer service across hospitality and corporate environments, now pivoting into software engineering. Driven by a desire to create innovative solutions and enhance user experiences, I bring a unique perspective from my diverse professional background. Known for quickly adapting in fast-paced settings, achieving objectives independently and collaboratively, and excelling in problem-solving, communication, and adaptability.
APR 2024 - JUL 2024
AUG 2012 - JUN 2013
SEP 2005 - APR 2009
JUNE 2024 - Present
As a freelance Web Developer at Offblast Softworks, I collaborate with the team to design, develop, and maintain responsive websites and web applications. I focus on creating user-friendly interfaces and ensuring seamless functionality across platforms. My role involves leveraging modern web technologies to deliver optimized and engaging digital experiences that align with the company's goals and client needs.
APR 2016 - Present
As a Cash Application Specialist, I post and balance high volumes of cash receipts, including lockbox, EFT, EDI, cash, and adjustments, ensuring 90% efficiency and accuracy. I was previously delegated to a business transformation project, where I analyzed test scripts and reported defects to ensure the new software roll-out met business needs. Additionally, I reconciled over $1.5 million in aged receivables within an eight month period, which resulted in a reduction in Days Sales Outstanding (DSO) from 99 to 71 days.
APR 2014 - APR 2016
As a Flight Attendant with Air Canada Rouge, I was promoted to the In-Charge leadership role after three months of service based on exemplary reviews from my initial trainers. I mentored new crew members on their indoctrination flights while leading a team of four to eight flight attendants on both short and long haul flights. Additionally, I spearheaded the inaugural flight of the new Osaka-Vancouver route as one of two language-qualified speakers.
JAN 2014 - MAR 2014
As a Math Teacher at Wellington Heights, I adhered to policies and regulations by keeping progress notes and student records, and by completing the necessary reports through regular progress monitoring. I designed comprehensive lesson plans using the three-part lesson structure, incorporating KWL, scaffolding, and learning goals to ensure students retained and understood concepts on a relational level. I also created detailed lesson plans with timings, animations, and interactions using Microsoft PowerPoint as a teaching aide. Additionally, I provided one-on-one assistance to struggling students and led both small and large group activities to support student learning.
AUG 2009 - AUG 2012
As a Foreign Language Teacher for the Ishikari School Board, I was selected to participate as the only non-Japanese English teacher at public junior high and elementary schools as part of Japan's largest cultural exchange program (JET). I instructed English as a Foreign Language and led internationalization activities for a city of 70,000 people across 14 different schools. I designed and delivered interactive classroom lessons using a combination of PowerPoint and video editing software. As a member of a six-person team, I evaluated and reorganized the elementary English language program used in the city, developing more than 100 new text and audio assets. I also coached the top-placed student in Hokkaido Prefecture’s Junior High English Speech Contest and earned funding for a jointly run all-day international exchange event involving Japanese and international students in the city.
Innovative, full-stack web application designed to help families plan custom family nights based on the unique dynamics of each family.
Converted existing Forces website from its previous framework to a React-based application, improving performance and maintainability.
An application that helps users find safe dining options in Toronto by integrating real-time health inspection data from Toronto Public Health. It features a user-friendly interface with search and filter options, an interactive map, and notifications for updates on favorite restaurants.
A full-stack React application for an Inventory Management System. Built using a modern React front-end and the Express back-end from scratch, as well as a MySQL database supporting CRUD operations
A prototype for a video streaming platform. The project involved creating a responsive and functional React-based app, adhering to provided designs and incorporating dynamic data rendering. Key features include a clickable video sidebar, custom video player controls, and integration with a mock API for video data.
Dynamic and engaging Pokémon Battle Simulator designed for fans of all ages. This simulator allows users to experience the thrill of Pokémon battles in a virtual environment.